Internet of Intimate Things


Last week I read this news story about vaginal rejuvenation surgery very closely (time wise) after seeing some Twitter items about the Internet of Things. I’m one of these people that draws mental connections between things, but I… Read More

 1 Comment

 Posted on May 28, 2014 by

 Analytics, Big Data, Customer Experience, Customer Experience Management, Devices, Internet of Things, Privacy, technology

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Customer Experience – Gotta Do Better


Originally posted on AIIM … Many, many years ago I lived not far from the hardware store that used to be here. (My favourite barber was in the same complex. They let you smoke, served espresso, and had… Read More

 3 Comments

 Posted on March 30, 2012 by

 Commununity, Customer Experience, Social Business, Social Media

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