Category Archives: General

Principles of Holistic Information Governance


This previous post was about the need for holism in information governance. This post brings up topics that you’ll have to deal with in defining holistic information governance. (I think I’ll refer to these as PHIGs – Principles of Holistic … Continue reading

Posted in ECM, General, Governance, Information Management, Planning, Records Management, Requirements | Tagged , , , , , , , , , , , , | 7 Comments

Supreme Court of Canada Gets Privacy Call Right: Let’s Keep Going


Please note, I am not a lawyer, nor have I played one on TV (though I really liked Boston Legal). I’m also not a privacy expert, but I really value mine. Like, really value it. I mean it. Earlier this … Continue reading

Posted in Communication, General, Privacy | Tagged , , , , | Leave a comment

Policies First – Holism in Information Governance


If it doesn’t work manually, automating won’t do diddly for you; policy comes before procedure. Somebody asked if auto-classification and retention / disposition processing had been tested in court. I’ve not been directly involved with any cases, but yeah, these … Continue reading

Posted in ECM, General, Governance, Information Management, Requirements | Tagged , , , , , , , , | 1 Comment

A List – 10 Anti Predictions for 2013


Here’s a slideshare version of this post … http://www.slideshare.net/ChrisWalker7/a-list-10-anti-predictions-for-2013 We’ll stop talking about social as if it’s something new. Everyone will understand the cloud. No one will buy anyone. Social networks’ terms of service will be transparent, easy to understand, and … Continue reading

Posted in ECM, General, Rants, Social Business, Social Media | Tagged | Leave a comment

The Paper Case


Some of you will remember the movie The Paper Chase, from which I unashamedly stole the inspiration for the title of this post.  This photo is from this CBC News article. This post was inspired by a broadcast on CBC … Continue reading

Posted in Customer Experience, Devices, General, Mobility, Paper, Social Media | Tagged , , , , , , | 1 Comment