Category Archives: Communication

Communication Breakdown

http://www.youtube.com/watch?v=bZNkLyQSZVg Let’s pretend you’re working on a major project that has multiple stakeholder groups, each with agendas, priorities, philosophies, etc. Now let’s also pretend that the project (it’s actually a program) has been envisioned by the CEO or some such … Continue reading

Posted in Communication, General, Implementation | 1 Comment

It’s Really About Communication

Whether tangible or not, all communication has an intended outcome. The purpose of information is to inform and communicate. We want to communicate our achievements (financial results), our desires (purchase orders), our directives (policies), and our knowledge (whitepapers & case … Continue reading

Posted in Communication, Information Management, Records Management, Social Business | Tagged , , , | 3 Comments

Enough Already! We Get It.

RIM practitioners have been banging on about compliance, governance, and risk for ages, to the point where I think audiences have become desensitized to the messages. So what do we do about it? Change the Tune Instead of continuing to … Continue reading

Posted in Communication, Information Management, Records Management, Social Business | 1 Comment