Monthly Archives: February 2011

Records Matter, Declaration Doesn’t

Posted on February 23, 2011 by

This is a follow up, inspired by Scott’s comment, to my post “Records – Do They Matter?” There are two things to keep in mind when reading this: 1) only electronic records are in scope; 2) ISO 15489. Formally declaring … Continue reading →

Posted in Information Management, Records Management, Social Business | Tagged , , | 9 Comments

It’s Really About Communication

Posted on February 15, 2011 by

Whether tangible or not, all communication has an intended outcome. The purpose of information is to inform and communicate. We want to communicate our achievements (financial results), our desires (purchase orders), our directives (policies), and our knowledge (whitepapers & case … Continue reading →

Posted in Communication, Information Management, Records Management, Social Business | Tagged , , , | 3 Comments

Enough Already! We Get It.

Posted on February 4, 2011 by

RIM practitioners have been banging on about compliance, governance, and risk for ages, to the point where I think audiences have become desensitized to the messages. So what do we do about it? Change the Tune Instead of continuing to … Continue reading →

Posted in Communication, Information Management, Records Management, Social Business | 1 Comment